Remove your account from Outlook for Mac and re-add it. Labeled email messages that were delivered before the sensitivity labeling feature was enabled may not display the label. If you need to author email messages offline, ask your administrator to disable your default label policy or change it to apply a label that has encryption disabled. If your organization has configured a default sensitivity label policy to automatically apply a sensitivity label with encryption enabled to new email messages, you will need Internet connectivity for your drafts to be saved.
You shouldn't be asked to sign in again in the future when you select sensitivity labels configured for encryption.Įmail message drafts are not autosaved when there is no connection to the Internet, and your organization has a default label policy configured to apply encryption-enabled labels to all new messages. The first time you select a sensitivity label configured for encryption in any Office application, you are asked to sign in. Sign back in with the account you'd like to use for sensitivity labeling.
In addition, if you have multiple accounts in Outlook, the Sensitivity button is only available if the user account that is signed in to Word, Excel, or PowerPoint applications matches the account from which you're sending the message. If your organization has sensitivity labels published from the Azure portal, they need to be migrated. Important: Sensitivity labels must be published from the Microsoft 365 compliance center or the Security & Compliance Center to be available in Office applications. For example, from the File tab, if you select Info > Check for Issues > Inspect Document > Document Properties and Personal Information, and then remove the document properties that are found, the sensitivity label is removed. Sensitivity labels that don't apply encryption can be removed with document inspection. Sensitivity labels that apply a header, footer, or watermark don't correctly replace the original text when the document already has these visual markings applied by the Azure Information Protection client (classic). If your workbook has an image in the header, and you apply a sensitivity label that is configured to apply a watermark, then the image in the header will be replaced by the watermark.Īfter applying the sensitivity label, remove the watermark and insert the previous image into the header. After the fix, the label doesn't display in Word, Excel, or PowerPoint when these apps don't support the setting that lets users assign permissions. The label then doesn't display in Word, Excel, or PowerPoint when these apps don't support the setting that lets users assign permissions. Note: In Outlook, the Sensitivity button automatically adjusts to show sensitivity labels corresponding to the From account.Ī sensitivity label that's configured for the encryption option In Word, PowerPoint, and Excel, prompt users to specify permissions can be applied but doesn't prompt for permissions and no encryption is applied.Ĭonfigure the label to also have the encryption option In Outlook, enforce restrictions equivalent to the Do Not Forward option.
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